Privacy Policy

Last Updated: June 2026

Call Water Damage 911 (“we,” “our,” or “us”) operates callwaterdamage911.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and referral service.

Information We Collect

We may collect information you voluntarily provide when requesting emergency dispatch assistance, such as your name, address, phone number, email address, and description of your water damage emergency. We also collect standard web analytics data including IP addresses, browser type, pages visited, and referral sources through cookies and analytics tools.

How We Use Your Information

We use your information to connect you with qualified water damage restoration contractors in your area, follow up on your service experience, improve our website and services, and comply with legal obligations. We may share your contact information with contractors in our network for the purpose of fulfilling your service request. We do not sell your personal information to unaffiliated third parties for their own marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

California Privacy Rights (CCPA)

California residents have the right to know what personal information is collected about them, the right to request deletion of their personal information, the right to opt out of the sale of their personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights. To exercise these rights, call us at 1-866-227-1888 or use our Contact page.

Contact

Questions about this Privacy Policy? Contact us at 1-866-227-1888 or visit our Contact page.